There are 102 towns and cities in Hampden, Hampshire, Franklin and Berkshire counties of Massachusetts. They are urban, suburban, and rural—and are comprised of many communities.

While the issues tend to be the same, they show up differently depending on who you are and where you are. For example, high-speed internet access may not be affordable to people with lower incomes in urban and suburban areas, and it may not be available in rural areas—yet it is always an issue about access.